Jennifer Stepniowski
Global Customer Excellence and Quality
Johnson Controls
Bio:
Quality leader with a proven track record of building and scaling global quality management systems that drive compliance, performance, and business results. Extensive experience leading enterprise-wide quality strategy across corporate, plant, supplier, and customer environments, with deep expertise in ISO 9001 and IATF 16949.
Known for translating complex requirements into practical, data-driven systems, I partner closely with executive leadership, operations, and sourcing to reduce risk, improve supplier and plant performance, and strengthen customer confidence. I build high-performing teams, foster a culture of accountability and continuous improvement, and deliver sustainable quality outcomes aligned with organizational goals.