Ooma is reshaping how service providers deliver communications services — and in this interview, VP of Sales Michael Abenhaim breaks down exactly how. Speaking from the Broadband Nation Show, he explains how Ooma supports Tier 1, 2 and 3 providers with a fully white-label, API-first platform designed for flexibility, speed, and differentiation.
With more than 350 APIs, service providers can rapidly build custom workflows, automate operations, and tailor experiences for any customer segment — from small businesses to large enterprises. The platform’s multi-tenant architecture and geo-redundant, carrier-grade foundation ensure providers can launch UCaaS, CCaaS, and related services with confidence and scale.
Abenhaim highlights how partners across verticals — including healthcare, legal, manufacturing, automotive, and major CRM ecosystems — use Ooma to integrate communications directly into their business applications. From advanced contact center capabilities to call routing, reporting, and campaign management, the solution is built to support everything from help desks to large agent operations.
Ooma also delivers comprehensive carrier services, including DIDs, toll-free numbers, SIP trunking, A2Z termination, and its robust Trunking.io platform for regulatory management, analytics, and provisioning.
For service providers seeking brand control, differentiation, and modern communications experiences, Ooma’s white-label platform is built to deliver.